COVID-19 Frontline FAQ

COVID-19 Frontline FAQ

Are you testing for COVID-19?

Yes, we offer the ANTIGEN RAPID TEST.  The processing time for this test takes 15 minutes and you will have your results during your visit.

Is it safe to visit Frontline ER with non-COVID-19 symptoms?

Yes, we are screening all patients at the door and have specific instructions for symptomatic patients.  Everyone is REQUIRED to wear a mask. Additionally, our rooms are equipped with a state-of-the-art HEPA filtration system providing constant, sterile air.

How does the testing work?

Once you arrive at Frontline ER, please go to the Front Entrance.  A greeter will meet you.

  • Insurance – you will be given a screening sheet to complete and then your insurance paperwork.

Each patient is logged with time and are served on a first come first serve basis.  Wait times vary throughout the day because 80% of our patients choose to use insurance.  The wait times at night are much less. We are open 24/7/365 for Covid Testing.

Does insurance cover COVID-19 Testing?

Yes, most major insurances are covering the cost of COVID-19 testing, and many do not require a Co-pay or Deductible.  All insured patients are required to be screened by a physician.

What if I do not have insurance?

We offer an affordable self-pay price for those without insurance.  This is a drive-thru process and you do not see a physician.  Because it is not a patient visit, you cannot file self-pay on your personal insurance as you do not see a doctor.  If you are very sick, you may consider seeing a physician.

Do you accept Government Insurances?

We are allowed to accept Medicare as part of the Public Health Emergency.  At this time, we do not accept Medicaid or TriCare.

What is the accuracy of the COVID-19 test?

  • Rapid Antigen Test

This newer COVID-19 test detects proteins that are part of the virus. Once a nasal or oral swab is taken, results can be within 15 minutes. A positive antigen test result is considered very accurate. Still, there is an increased chance of false-negative results — meaning it’s possible to be infected with the virus but have negative antigen test results.

If I am tested, Then What?

If you are tested because you may have an active case of the Coronavirus, you should return home and quarantine you and your household for 14 days.

When should I be tested?

If you are showing signs of a fever, shortness of breath, coughing or headache, you should be seen by a physician to see if you require testing.  Older adults or people who have severe underlying chronic conditions like heart or lung disease, diabetes seem to be at a higher risk.  Please do not hesitate to see a doctor.


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