Facebook Reviews for Frontline ER Richmond
I most definitely will recommend Frontline ER Richmond, because they are super fast! They are very attentive to your needs!! They will take good care of you!!
Very very caring service.
Doctors are very nice knows how to handle patients. I went twice in Richmond location & I’m very happy with all there staff. 👍👍👍👍❣️
I would most definitely recommend. 2nd time visiting and the nurses and doctors are extremely friendly. They kept me up to date on issues and treated me quick. Would recommend. Also never crowded.
They are Fantastic. Dr.Tran, Jerin, Kate, and Phong were the team that helped me and my son today. They are beyond amazing. Very compassionate and thorough. Had great patience with my 3 year old. Made me and my son comfortable and at ease with the situation. Offered snacks, drinks, stickers, tv, toys made the visit a lot easier with a toddler. Very clean and organized facility. All staff was very respectful and professional. Dr.Tran is the best. I honestly wish He could be my sons PCP. Very helpful and very explanatory which I loved. I will definitely be recommending everyone and I will be going back myself for any urgent care my son requires.
My first time here at Front Line ER
What a GREAT experience!!
They took EXCELLENT care of my mother, Kate was very helpful and the Nurse Phuong, very caring and nice.
Dr. Shawn was very informative about what was going on with my mom, and very pleasant.
Also Thank you Jerin for being so nice to my mom.
I would definitely return for any other urgent care that I might need and recommend to my family and friends to come here.
Thank you again for everything!
She was very helpful, polite and caring.
My nurse PHUONG is so wonderful and the sweetest! She went above and beyond to make sure I was well taken care of. Dr Tran is the best! Not mentioning rad tech Christian and receptionist Jennifer are nice. I highly recommend Frontline ER.
I went in today with chest discomfort and extremely worried. Dr. Tran and a very professional staff quickly got me to the back and assessed. He also let me know that financial situations are secondary to helping his patients!! Without getting into my medical treatment I will say that after the tests were completed Dr. Tran explained the results and gave me his opinion on what was happening and his recommendation. I have to say it was a very positive experience and those guys definitely put me at ease but what was equally impressive how the very nice lady at the front desk, Solof, handled my billing situation. Thank you Dr. Tran, Phoung, John, Solof and Christian…you guys/gals are very professional and AWESOME!!!
The staff was amazing and extremely attentive. They wasted no time getting me what I needed to feel better. Dr. Tran and Nurse Phoung we’re knowledgeable and kind. I would recommend this place to anyone needing immediate assistance.
Amazing staff super friendly and professional. Kate in the reception area is very attentive my nurse Tristan made sure I was taken care of and my Doctor Tran was extremely helpful with everything.
As soon as we stepped inside Frontline ER, we were greeted and attended to immediately by Kate at the desk. After few minutes, Tristan, RN called me in to the exam room, very pleasant and makes you feel at home. Jerin, radiology tech was also nice. Dr. Tran took the time to explain to me my condition and his plan of care and treatment. I give them 5 star rating for excellent service.
It was my first experience at the facility and i thought everyone did an amazing job from the front desk, Kate, to the back with our nurse Tristan & rad tech Jerin and Dr. Tran. I highly recommend this ER.
Had to go in this morning for a bad back and thankfully Jennifer at the front desk didn’t mind walking back and forth so I wouldn’t have to move! The nurse Maryam was a doll and made sure I was as comfortable as possible! Also Dr. Tran was extremely helpful and not at all dismissive!
GREAT PLACE VERY FRIENDLY QUICK AND CARING WILL DEFINITELY RECOMMEND TO ANYONE
Our experience with Frontline ER Richmond far exceeded my expectations. My daughter was ill and needed medical attention, normally if this happens on a weekend, we would go to a “regular” Hospital ER, but I have been told Frontline was as good as any ER and they WERE!! in fact we got in as quickly as I finished the paperwork. The Nurses and Doctor were very pleasant, efficient and helpful during our entire BRIEF 2 hour visit. We will definitely use Frontline ER for our emergency medical needs.
Dr. Q and my nurse Phoung were awesome! they explained everything and made me feel extremely comfortable. The day after my visit, Dr. Q called me personally to check on me. I highly recommend this place!!! The only thing that could have made my visit better was my dog, to make me more comfortable and ease my anxiety.
Have been to this place now 3 times and can say they took us in at a very short wait time. The staff and Doctors are very professional and caring. Truely a 5 star ER
The staff at Frontline ER are great! Solof, John, Dr. Trujillo and Diem were great with my daughter and I highly recommend them!!
Great customer service my nurse phuomg
The staff here is wonderful very personable and the provide a very inviting atmosphere. Nurse Phuong and the Rad. Tech Diem both seemed to be thoroughly knowledgeable and cared deeply about their client-professional relationship. They made the visit quick and easy.
We have been to Frontline several times this summer. Each and every time, we have been treated so nicely, even under some pretty unique circumstances. Doctors Trujillo, Ali, Quintanilla, Tran, and Fitzgerald along with nurses John, Perla, Jerilynn, Phuong, Jasmine, Jennifer, Jared, and office manager Samantha are all very professional and accommodating, offering the best care to make our visits comfortable and pleasant.